Bria
VoIP providers
Cloud PBX platforms software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$2.95 per month
Free TrialFree version
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What is Bria
Bria is a softphone application used to place and receive voice and video calls over SIP-based VoIP services. It targets businesses and service providers that want a desktop and mobile calling client that can register to existing PBX/VoIP infrastructure rather than replacing it. Bria focuses on endpoint calling features (calling, messaging, presence, device management) and is typically deployed as part of a broader telephony stack managed by an IT team or a hosted voice provider.
SIP-based softphone flexibility
Bria supports SIP account registration, which allows organizations to use it with many existing PBX and hosted VoIP environments. This makes it suitable for teams that need a user-facing calling client without changing their underlying voice provider. It fits deployments where the PBX, carrier, and call routing are managed elsewhere.
Cross-platform user endpoints
Bria is available for common desktop and mobile platforms, enabling consistent calling experiences across devices. This supports hybrid and remote work scenarios where users switch between laptop and smartphone. Centralized provisioning options are commonly used by IT or service providers to standardize endpoint configuration.
Business calling feature set
Bria includes typical softphone capabilities such as call handling controls and contact/presence-style features expected in business VoIP clients. These features help users manage day-to-day calling without requiring a full contact-center interface. It is often used as the end-user layer alongside separate PBX administration and reporting tools.
Not a full PBX
Bria is primarily an endpoint client and does not replace core PBX functions such as number provisioning, call routing policies, IVR design, or carrier services. Organizations still need a PBX/hosted voice platform and administrative tooling to manage telephony. Buyers expecting an all-in-one cloud PBX platform may find the scope too limited.
Depends on SIP environment
Successful deployment depends on correct SIP configuration, network readiness, and compatibility with the organization’s PBX/VoIP provider settings. Troubleshooting often involves coordination across the client, firewall/NAT, and server-side telephony components. This can be more complex than turnkey systems that bundle the carrier and PBX with the client.
Limited native contact-center depth
Bria is designed for general business calling rather than advanced contact-center operations such as workforce management, omnichannel routing, and deep analytics. Teams that need extensive sales-dialer or contact-center workflows typically require additional platforms or integrations. As a result, it may not meet requirements for high-volume outbound or sophisticated queue management on its own.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Bria Solo Free | $0 (Free) | Personal/non-commercial use; limited to 1 device and 1 SIP/VoIP account; subject to weekly call limits per CounterPath's site. |
| Bria Solo | $2.95 per month (annual) | For single users; supports up to 3 devices and 5 SIP/VoIP accounts, HD voice & video, call recording and advanced call features; prices displayed in USD based on annual billing ($35.40/year), taxes extra. |
| Bria Teams | $4.95 per user/month (annual) | Team solution with team messaging & presence, Team Voice hosted service (unlimited HD voice/video among team), cloud admin portal, 3 devices per user; prices displayed in USD based on annual billing ($59.40/year), taxes extra. |
| Bria Enterprise | Custom pricing | Enterprise bundles and advanced provisioning (Stretto™), LDAP/AD integration, priority support via channel partners; contact sales for quotes. |
Seller details
CounterPath Corporation
Vancouver, British Columbia, Canada
1999
Public
https://www.counterpath.com/
https://x.com/counterpath
https://www.linkedin.com/company/counterpath-corporation
