FieldRoutes, a ServiceTitan company
Field service management software
Pest control software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is FieldRoutes, a ServiceTitan company
FieldRoutes is a cloud-based operations platform for pest control businesses that supports scheduling, dispatch, customer management, billing, and technician workflows. It is used by pest control operators and service teams to manage recurring routes, one-time jobs, and customer communications. The product includes pest-industry-specific capabilities such as service agreements, route optimization, and treatment documentation, and it is positioned as part of the ServiceTitan portfolio.
Pest-specific operational workflows
FieldRoutes is designed around pest control service models, including recurring service plans, route-based scheduling, and technician visit workflows. It supports customer records, service history, and job documentation that align with pest treatment operations. This specialization can reduce the amount of configuration typically required when adapting general-purpose field service tools to pest control.
Scheduling, dispatch, and routing
The platform provides tools for dispatching technicians, managing calendars, and organizing routes for daily service execution. These capabilities help coordinate field teams and reduce manual coordination across phone, spreadsheets, and separate mapping tools. For businesses with high job volume, centralized scheduling and route planning can improve operational consistency.
Billing and payments support
FieldRoutes includes billing workflows that support recurring revenue models common in pest control, such as service agreements and repeat visits. It also supports invoicing and payment-related processes tied to completed work. Keeping service execution and billing in one system can reduce reconciliation effort compared with using separate accounting and field tools.
Pest-control-first scope
FieldRoutes is optimized for pest control operations, which can make it less suitable for organizations needing broad, multi-trade field service coverage. Companies with diverse service lines may find gaps that require additional systems or custom processes. General-purpose field service platforms can sometimes offer wider cross-industry templates and extensibility.
Integration depth varies
Organizations often need integrations with accounting, CRM, marketing, or BI tools, and the effort to connect systems can vary by environment. If required integrations are not available out of the box, implementation may involve third-party connectors or custom work. This can increase total cost and extend deployment timelines compared with more standardized suites.
Implementation and change management
Deploying an end-to-end field operations system typically requires process standardization, data migration, and technician training. Businesses moving from legacy tools may need time to adapt workflows and ensure consistent field adoption. Smaller teams may find the operational overhead of rollout significant relative to simpler point solutions.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Growth | Request pricing / Custom (contact sales) | Ideal for small businesses — Mobile Sales Capabilities; Commercial Trend Reporting; Premium API; Route Optimization; Mobile App for Techs; Automated Communication & Reminders; Lead Management; Customer Payment Portal; Real-time Data Reporting; Sentricon. |
| Corporate | Request pricing / Custom (contact sales) | Designed for scaling businesses — includes same core capabilities as Growth (Mobile Sales, Route Optimization, Reporting, Mobile App, Payments, Premium API) with features and support for larger operations. |
Notes: FieldRoutes states its monthly subscription is based on the number of active customers (pricing determined per-customer and by package); public numeric pricing is not published on the official site — prospective customers must request pricing or a demo.
Seller details
ServiceTitan, Inc.
Glendale, California, USA
2012
Private
https://www.servicetitan.com/
https://x.com/ServiceTitan
https://www.linkedin.com/company/servicetitan/
