ServiceNow Store

Pricing model: Marketplace (per-app pricing; apps may be free or paid)

How paid pricing works: Paid apps on the ServiceNow Store are sold via the Store as subscription purchases (purchase flow on the Store). ServiceNow states Store App purchases are for a 12‑month term, invoiced at the time of order (prices shown on an app’s Store page). Prices shown on the Store, including any discounts, are final and non‑negotiable per the Store terms; payment via credit card or invoice is supported and billing/renewal rules are described in the Store terms. Key notes: purchases are non‑cancellable/non‑refundable except as expressly stated; use of a Store App also requires a valid paid subscription to any ServiceNow product(s) required to run that App.

Free tier/trial: The Store lists many apps marked “free” (permanently free shared apps) as well as apps marked “paid.” The site does not provide a single, centralized list of paid prices — each app’s Store page is the authoritative source for that app’s price and licensing details.

Example / notes (from official Store & Terms):

• Store home shows apps labelled “free” and “paid” (e.g., multiple ServiceNow apps labelled “free” on the Store homepage).
• ServiceNow’s Store terms state purchases of Store Apps are for a 12‑month term and are invoiced at the time of order; the Store requires a paid ServiceNow subscription to use Store Apps.

(Notes: Because the Store is an app marketplace, pricing varies by publisher/app and the ServiceNow official site does not publish a single list of per-app prices centrally — app pages must be consulted for exact dollar amounts.)