MetricStream Enterprise Risk Management
Enterprise risk management (ERM) software
Operational risk management software
Policy management software
IT risk management software
Risk assessment software
Risk management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is MetricStream Enterprise Risk Management
MetricStream Enterprise Risk Management is a governance, risk, and compliance (GRC) platform used to identify, assess, monitor, and report enterprise risks across business units. It supports risk registers, risk and control self-assessments, issue and action tracking, and risk reporting for risk teams, compliance functions, and internal audit stakeholders. The product is typically deployed in regulated or complex organizations that need standardized workflows and a centralized system of record for risk and controls. It is delivered as a configurable platform with multiple risk-related modules that can be implemented together or in phases.
Broad ERM and GRC coverage
The platform supports common ERM processes such as risk taxonomy management, risk assessments, control mapping, issues, and remediation tracking. It also extends into adjacent GRC use cases (e.g., operational and IT risk) within the same environment, which can reduce fragmentation across teams. This breadth is useful for organizations that want a single system of record for risk, controls, and related evidence. It aligns well with enterprise-wide reporting and governance requirements.
Configurable workflows and data model
MetricStream provides configurable workflows, forms, and role-based processes to align with an organization’s risk methodology and approval structures. This helps teams standardize intake, assessment, review, and remediation steps across business units. The underlying data model supports relationships between risks, controls, policies, issues, and assets, enabling traceability. Configuration can reduce reliance on custom code compared with building a bespoke system.
Centralized reporting and dashboards
The product includes dashboards and reporting capabilities to support management and board-level risk visibility. It can consolidate risk and control data across functions to support consistent metrics and rollups. Centralization helps with auditability by keeping assessment history, approvals, and remediation status in one place. This is particularly relevant for organizations that must demonstrate governance and oversight to regulators or auditors.
Implementation can be resource-intensive
Deployments often require significant process design, data migration, and configuration work to align the platform with an organization’s risk framework. Larger rollouts may involve multiple stakeholder groups and extended timelines. Ongoing administration typically requires dedicated platform owners to manage changes, workflows, and reporting. This can be a barrier for smaller teams seeking rapid time-to-value.
Usability varies by configuration
User experience can depend heavily on how workflows, forms, and navigation are configured during implementation. If not designed carefully, end users may face complex screens or multi-step processes for routine tasks. Training and change management are commonly needed to drive adoption across the first and second lines of defense. Organizations should validate usability with representative user groups during design.
Policy management depth may vary
While the platform supports policy-related workflows and linkages to controls and attestations, organizations with advanced document lifecycle needs may require careful evaluation of authoring, versioning, and distribution capabilities. Some teams may still rely on external document repositories for drafting and collaboration. Integrations may be needed to align policy documents with enterprise content management standards. Fit depends on how policy governance is structured and the level of document-centric requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Express (MetricStream Cloud) | Contact sales — not publicly listed | "Express" cloud tier mentioned on MetricStream Cloud page; quick deployment, isolated multi-instance environments. |
| Standard (MetricStream Cloud) | Contact sales — not publicly listed | "Standard" cloud tier mentioned on MetricStream Cloud page; tailored for integrated risk deployments. |
| Premium (MetricStream Cloud) | Contact sales — not publicly listed | "Premium" cloud tier mentioned on MetricStream Cloud page; enterprise-grade availability, scalability, and advanced security. |
| Enterprise / Custom (On-premise or full-suite) | Custom pricing | MetricStream products (including Enterprise Risk Management) are sold via custom quotes; the vendor requests customers to "Request Pricing Information" via a form. |
Seller details
MetricStream, Inc.
San Jose, California, USA
1999
Private
https://www.metricstream.com/
https://x.com/metricstream
https://www.linkedin.com/company/metricstream/
