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Planday

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Accommodation and food services
  3. Retail and wholesale

What is Planday

Planday is a cloud-based employee scheduling and workforce management product used to plan shifts, track time and attendance, and support labor cost control. It is commonly used by shift-based organizations such as retail, hospitality, and healthcare teams that need frequent schedule changes and employee self-service. The product combines scheduling, time tracking, and basic HR features with mobile access and integrations to payroll and business systems.

pros

Shift scheduling with self-service

Planday provides tools to build and publish schedules, manage shift swaps, and handle availability and time-off requests. Employees can access schedules and updates via mobile, which supports distributed and hourly workforces. This reduces reliance on manual communication channels for schedule changes.

Time tracking and attendance

The platform includes time and attendance features that connect worked hours to scheduled shifts. It supports capturing hours for payroll processing and helps managers review and approve time records. This is useful for organizations that want scheduling and time capture in one system rather than separate tools.

Integrations and payroll workflows

Planday offers integrations intended to connect scheduling and time data to payroll and other operational systems. This can reduce duplicate entry and improve consistency between planned and paid hours. Integration support is a common requirement in this category, and Planday positions itself as a system that can fit into existing back-office processes.

cons

Limited enterprise WFM depth

Compared with workforce management suites focused on large contact centers or complex forecasting, Planday is typically oriented toward SMB and mid-market shift scheduling. Advanced capabilities such as sophisticated intraday management, complex forecasting, or highly granular optimization may be less comprehensive. Organizations with highly specialized WFM requirements may need additional tools.

Reporting can require setup

Workforce reporting often depends on how schedules, roles, and pay rules are configured. Teams may need time to standardize data structures to get consistent labor and attendance reporting. Some organizations may rely on exports or BI tools for deeper analysis.

Rule complexity varies by use case

Scheduling rule enforcement (e.g., union rules, complex premiums, multi-location constraints) can be challenging to model in any scheduling system. Depending on jurisdiction and policy complexity, configuration may require careful testing and ongoing administration. This can increase implementation effort for organizations with many exceptions.

Plan & Pricing

Plan Price Key features & notes
Starter Per user / month (site shows "Min. 5 users"); numeric per-user price not displayed on the main English pricing page. Intuitive scheduling; simple time tracking; working time rules and compliance warnings; basic payroll reporting; team communication; help centre and live chat support; 30-day free trial.
Plus Per user / month (site shows "Min. 10 users" on several regional pages) and an additional region-specific monthly subscription fee for some locales (see notes). Numeric per-user price varies by region and is not listed on the main English page. Advanced scheduling; leave & absence management; payroll reporting & integrations; revenue integration & reporting; access to integrations & API; employee information & document management; 30-day free trial.
Pro Custom pricing (contact sales / Book a demo). Custom planning metrics; auto-scheduling; configurable organisational structure; advanced user management; dedicated phone support; custom account set up; 30-day free trial.

Seller details

Planday A/S (a Xero company)
Copenhagen, Denmark
2004
Subsidiary
https://www.planday.com/
https://x.com/planday
https://www.linkedin.com/company/planday/

Tools by Planday A/S (a Xero company)

Planday

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