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Box Governance

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$15 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Healthcare and life sciences
  2. Real estate and property management
  3. Professional services (engineering, legal, consulting, etc.)

What is Box Governance

Box Governance is a governance and compliance capability within the Box content management platform that helps organizations manage retention, disposition, legal holds, and defensible deletion for files stored in Box. It targets compliance, legal, records management, and IT teams that need policy-based control over enterprise content across users and folders. The product focuses on content-centric governance (documents and files) rather than governing customer/event data pipelines, and it integrates with Box’s security, access controls, and audit logging.

pros

Policy-based retention and disposition

Box Governance supports retention schedules and disposition workflows to help standardize how long content is kept and when it is deleted. Policies can be applied to content in Box to reduce reliance on manual cleanup and ad hoc user practices. This is particularly useful for regulated record classes where consistent retention enforcement is required.

Legal holds for eDiscovery

The product provides legal hold capabilities to preserve content that is subject to litigation, investigations, or audits. Holds help prevent deletion or alteration of relevant files while a matter is active. This aligns governance controls with legal and compliance processes for content stored in Box.

Native to Box content controls

Because it operates within the Box platform, governance actions leverage existing Box constructs such as users, folders, permissions, and administrative oversight. This reduces the need to replicate content into a separate governance system for basic retention and hold use cases. It also benefits organizations that already standardize on Box for enterprise content storage and collaboration.

cons

Content-focused, not data pipelines

Box Governance is designed for governing files and documents in Box rather than governing customer, product, or event data moving through collection and activation pipelines. Organizations looking for schema management, event governance, identity resolution, or downstream activation controls typically need additional tooling. As a result, it may not replace broader data governance platforms used for analytics and customer data operations.

Primarily scoped to Box repositories

Governance controls apply to content stored in Box, so coverage depends on how much enterprise content is centralized there. If critical records live across multiple repositories, teams may need complementary governance solutions or migration/standardization efforts. Cross-repository policy enforcement is therefore limited compared with tools designed to govern heterogeneous data estates.

Advanced compliance needs may vary

Some organizations require highly specialized records management features (e.g., complex file plans, jurisdiction-specific retention exceptions, or extensive classification-driven automation) that may exceed what is available out of the box. Meeting those requirements can involve additional Box modules, integrations, or process design. Fit depends on regulatory scope, industry requirements, and how policies must be audited and reported.

Plan & Pricing

Plan Price Key features & notes
Individual Free 10 GB storage; personal single-user plan with limited features and 1 file version. (Box pricing page)
Personal Pro $10 per month (single user) 100 GB storage; 5 GB file upload limit; 10 file versions; 15 Box Sign requests/month. (Box pricing page)
Business Starter $5 per user/month (minimum 3 users) 100 GB storage; 2 GB upload limit; 25 file versions; technical support during local business hours. (Box pricing page)
Business $15 per user/month (minimum 3 users) Unlimited storage; 5 GB file upload; integrated Box AI (basic); unlimited e-signatures; 50K API calls/month. (Box pricing page)
Business Plus $25 per user/month (minimum 3 users) Unlimited storage; 15 GB file upload; unlimited external collaborators; advanced admin controls; 50K API calls/month. (Box pricing page)
Enterprise $35 per user/month (minimum 3 users) Unlimited storage; 50 GB file upload; advanced compliance (FedRAMP Moderate, HIPAA support); 100K API calls/month; advanced workflows. (Box pricing page)
Enterprise Plus $50 per user/month (minimum 3 users; shown for annual billing) Advanced content management, enhanced Box AI, advanced security (native security classifications, threat detection rules/alerts), enhanced support. Box Governance is included in Enterprise Plus. (Box pricing page; Box Support)
Enterprise Advanced Custom pricing (Contact sales) AI-powered workflows, automation, unlimited intelligent no-code apps, large file uploads up to 500 GB; includes all Enterprise Plus capabilities (Box Governance included). (Box pricing page; Box Support)

Seller details

Box, Inc.
Redwood City, CA, USA
2005
Public
https://www.box.com/
https://x.com/Box
https://www.linkedin.com/company/box/

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