Datto BCDR
Disaster recovery as a service (DRaaS) solutions
Online backup software
PC backup software
Server backup software
Backup software
Disaster recovery software
Data recovery software
- Features
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- Ease of management
- Quality of support
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- Market presence
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What is Datto BCDR
Datto BCDR is an appliance-and-cloud-based backup and disaster recovery platform designed primarily for managed service providers (MSPs) supporting small and mid-sized organizations. It provides image-based backups for physical and virtual systems, local recovery from an on-premises device, and cloud-based recovery options for business continuity. The product emphasizes rapid restore workflows (including virtualization of protected systems) and centralized multi-tenant management for MSP operations.
Appliance plus cloud architecture
Datto BCDR combines an on-premises backup appliance with replication to Datto’s cloud, supporting both local and offsite recovery paths. This design can reduce recovery time for common incidents by restoring from the local device while still maintaining an offsite copy for site-level events. It also supports image-based protection for servers and certain endpoints, aligning with typical SMB continuity requirements.
Built for MSP multi-tenancy
The platform is structured for MSP delivery, with centralized management across multiple customer environments. It supports standardized policy management, monitoring, and reporting workflows that map to MSP operational needs. This can reduce tool sprawl for providers that manage backup and disaster recovery as a recurring service.
Fast recovery via virtualization
Datto BCDR supports recovery workflows that can virtualize protected systems to bring workloads online during an outage. This approach can provide an interim run state while permanent remediation occurs (for example, hardware replacement or full restore). It is particularly relevant for SMB environments that need continuity without building a separate DR infrastructure.
Appliance dependency and sizing
Because the solution relies on an on-premises appliance for local backup and recovery, customers and MSPs must size, procure, and maintain hardware. Capacity planning, refresh cycles, and shipping logistics can add operational overhead compared with purely software- or cloud-native approaches. Hardware constraints can also affect retention and local restore performance if growth outpaces the appliance.
Best fit for SMB workloads
The product is commonly positioned for SMB and distributed environments rather than highly customized enterprise DR programs. Organizations with complex application dependencies, large-scale orchestration requirements, or strict architectural preferences may find the model less flexible. Some advanced scenarios may require additional tooling or process outside the core platform.
Vendor ecosystem lock-in risk
Datto BCDR uses Datto-managed cloud services for replication and recovery, which can limit portability compared with approaches that allow broader choice of storage targets and DR locations. Migrating large backup histories to another platform can be time-consuming and bandwidth-intensive. MSPs may also need to align service design and pricing with the vendor’s packaging and cloud retention model.
Plan & Pricing
No public tiered pricing published on Datto's official site. Datto sells Datto BCDR (SIRIS, ALTO, Endpoint Backup) through MSP partners with custom/quote-based pricing. Official site guidance: "Request Pricing" or contact Datto/partner. Datto describes the offering as an "all-inclusive flat fee" (includes hardware, cloud storage, long-term retention, DR testing and full disaster recovery events) and offers promotional free hardware for SIRIS 6 models. No per-plan prices or publicly listed subscription tiers were found on the vendor site.
Seller details
Kaseya Limited
Miami, Florida, US
2000
Private
https://www.kaseya.com/
https://x.com/kaseya
https://www.linkedin.com/company/kaseya/
