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RocketCyber

Features
Ease of use
Ease of management
Quality of support
Affordability
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User corporate size
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Medium
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User industry
  1. Education and training
  2. Construction
  3. Accommodation and food services

What is RocketCyber

RocketCyber is a managed detection and response (MDR) platform designed primarily for managed service providers (MSPs) and IT/security teams supporting small and mid-sized organizations. It aggregates security telemetry from common endpoint, identity, and cloud sources to generate detections and provide guided response actions. The product emphasizes multi-tenant operations, alert triage workflows, and integrations that fit MSP service delivery.

pros

Guided response and triage

RocketCyber provides investigation context and response playbooks/workflows to help operators move from alert to action. This can reduce time spent correlating events across tools and documenting steps. It is particularly useful for teams that need repeatable processes for incident handling across many tenants.

MSP-focused multi-tenant operations

RocketCyber is built to support multiple customer environments from a single console, which aligns with MSP operating models. It provides centralized alerting and case workflows intended to reduce per-tenant overhead. This focus can simplify onboarding and day-to-day monitoring across many smaller environments.

Broad integration-driven visibility

The platform is designed to ingest signals from third-party security and IT tools (for example, endpoint, identity, and cloud services) rather than relying on a single proprietary sensor. This approach can improve coverage when customers already use established security controls. It also helps standardize monitoring across heterogeneous customer stacks.

cons

Limited transparency on detection depth

Publicly available information is less detailed than some enterprise-focused MDR offerings regarding detection engineering, analytics methods, and validation metrics. Buyers may need to rely on demos and trials to assess detection fidelity and false-positive rates. This can make side-by-side evaluation more effortful for security teams with strict requirements.

Integration quality varies by source

Because the product depends heavily on third-party data sources, coverage and investigation context can vary based on which tools are connected and how they are configured. Some integrations may provide richer telemetry than others, affecting detection and response outcomes. Organizations may need additional tuning and standardization across tenants to get consistent results.

Not a full security platform

RocketCyber centers on monitoring, detection, and response workflows rather than replacing core security controls. Customers typically still need separate products for endpoint protection, email security, firewalling, and vulnerability management. This can increase vendor management and requires clear delineation of responsibilities in service delivery.

Plan & Pricing

Plan Price Key features & notes
Managed SOC (RocketCyber MDR) Custom pricing — contact sales 24/7 managed detection & response (endpoints, network, cloud); minimum 100 billable devices; payment term: monthly; subscription term: 1 or 3 years; billable devices: computers & firewalls; Office 365 user monitoring included; AppStore integrations included; integrations with RMM/Ticketing (Kaseya, Autotask, ConnectWise, Syncro & SMTP); Price Lock Guarantee; free trial available.

Seller details

Kaseya Limited
Miami, Florida, US
2000
Private
https://www.kaseya.com/
https://x.com/kaseya
https://www.linkedin.com/company/kaseya/

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