VSee
HIPAA compliant messaging software
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29 per provider per month
Free TrialFree version
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- Professional services (engineering, legal, consulting, etc.)
- Media and communications
- Information technology and software
What is VSee
VSee is a telemedicine platform that provides secure video visits and related clinical workflows for healthcare organizations and virtual care programs. It is used by clinics, hospitals, and telehealth providers to deliver remote consultations, triage, and follow-up care. The product combines video conferencing with features such as scheduling, patient intake, and integrations intended for clinical operations, with options for HIPAA-aligned deployments.
Telehealth-first video visit workflows
VSee centers on clinical video visits rather than general-purpose chat, which aligns with common telemedicine use cases. It supports patient-facing visit experiences and provider workflows such as virtual waiting rooms and visit management. This focus can reduce the need to assemble multiple tools for a basic virtual visit program.
HIPAA-oriented security options
VSee positions the platform for regulated healthcare use, including HIPAA-aligned configurations and business associate agreement (BAA) support. This is relevant for organizations that cannot use consumer video tools without contractual and administrative safeguards. It also helps teams consolidate telehealth communications under a healthcare-appropriate compliance posture.
Integration and deployment flexibility
VSee offers integration capabilities that can fit into broader healthcare software environments, including APIs and options to connect with existing systems. This can support embedding telehealth into patient portals or internal clinical applications. Deployment choices can be useful for organizations with specific IT, security, or workflow requirements.
Not a full patient record system
VSee is primarily a telemedicine and communications platform rather than a complete electronic health record (EHR). Many organizations still need separate systems for longitudinal charting, billing, and broader practice management. This can increase integration work and vendor coordination for end-to-end clinical operations.
Messaging depth varies by plan
Organizations evaluating it as HIPAA compliant messaging software may find that advanced messaging controls and administrative features depend on the specific package and configuration. Some teams may require additional tools for enterprise-grade texting, archiving, or multi-department routing. This can make it less straightforward for messaging-only deployments compared with products built primarily for business texting.
Implementation effort for complex programs
For multi-site health systems or custom virtual care programs, setup can involve workflow design, integration, and user training. These projects may require internal IT resources and vendor professional services. Time-to-launch can be longer than adopting a lightweight standalone video tool.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month per provider | Basic walk-in waiting room for solo providers; one-click video link (no download); unlimited 1:1 HD video, chat, screenshare; personalized waiting room; quick intake; Signed BAA for HIPAA compliance; Knowledge Base & email support. |
| Plus | $29 per month per provider | Versatile solo waiting room for walk-ins, groups, and appointments; custom subdomain; patient portal; unlimited group video (on-demand & scheduled); standard intake and consent; credit card payment; SMS/email invites & reminders (restricted sends); phone dial-out; add guests (family/interpreters). |
| Premium | $49 per month per provider | Shared waiting room and scheduling for teams (up to ~50); custom logo & branding; custom intake (update defaults + up to 10 custom fields); standard EMR notes; reports & usage analytics; user & notifications management; patient/workflow tagging; live chat & phone support. Note: Premium may include a $200 one-time setup fee. |
| Enterprise | Custom pricing (contact sales) | Fully customizable white-label solution: branded mobile app, SSO/MFA, custom workflows, advanced EMR/analytics integrations, cloud recording, RPM & device integration, eligibility/billing/claims, dedicated phone support, etc. Request quote from sales. |
Seller details
VSee Lab, Inc.
Sunnyvale, CA, USA
2008
Private
https://vsee.com/
https://x.com/vsee
https://www.linkedin.com/company/vsee/
