PatientNow
EHR software
Medical practice management software
Patient engagement software
Medical spa software
Health care software
Patient experience software
Specialty practice management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if PatientNow and its alternatives fit your requirements.
Contact the product provider
Free Trial unavailableFree version unavailable
Small
Medium
Large
-
What is PatientNow
PatientNow is a practice management and patient engagement platform designed for elective and cash-pay healthcare providers, including medical spas, aesthetic practices, and specialty clinics. It supports scheduling, charting/clinical documentation, patient communications, and revenue-related workflows such as packages, memberships, and payments. The product is typically used by front-desk staff, providers, and practice managers who need an integrated system for patient acquisition, retention, and day-to-day operations.
Built for aesthetic workflows
PatientNow focuses on medical spa and elective specialty use cases such as treatment plans, packages, memberships, and retail-style point-of-sale workflows. This aligns with operational needs that are less common in general-purpose EHR systems. Practices that combine clinical services with recurring programs can manage these workflows in one system.
Integrated patient engagement tools
The platform includes patient-facing capabilities such as online booking and automated communications (e.g., reminders and follow-ups). These tools support patient retention and reduce manual outreach by staff. Having engagement features inside the core system can simplify administration compared with assembling separate tools.
Practice operations in one system
PatientNow combines scheduling, patient records, and financial workflows, which can reduce duplicate data entry across separate applications. It is structured for multi-role use across front office and clinical staff. This consolidated approach can be beneficial for small-to-mid-sized specialty practices that want a single operational system.
Not a full enterprise EHR
PatientNow is oriented toward elective/specialty and medical spa operations rather than broad acute-care or complex multi-department clinical environments. Organizations that require deep inpatient workflows, extensive specialty templates, or large-scale clinical interoperability may find gaps. It may be less suitable as a system-of-record for complex health systems.
Interoperability may be limited
Compared with platforms built primarily for regulated clinical data exchange, integrations for labs, imaging, and external care coordination can be narrower or require additional configuration. Practices that depend on frequent exchange with other clinical systems should validate available interfaces and standards support. Integration scope can materially affect implementation effort and ongoing maintenance.
Fit varies by specialty complexity
Specialty practices with highly customized documentation, reporting, or compliance requirements may need configuration or workflow workarounds. Advanced analytics and reporting needs can require additional effort to tailor outputs for management or marketing attribution. Prospective buyers should confirm that required templates, reports, and permissions match their operational model.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Configured / Custom | Contact sales (call 800-436-3150 or complete contact form) | PatientNOW states pricing is configured and customized to each practice; financing and leasing options available (12–60 months); some integrations (e.g., CareCredit) are noted as included with cloud subscription. |
Seller details
PatientNow, LLC
Denver, Colorado, USA
2004
Private
https://www.patientnow.com/
https://x.com/patientnow
https://www.linkedin.com/company/patientnow/
