RecTrac
Parks and recreation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Medium
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- Arts, entertainment, and recreation
- Public sector and nonprofit organizations
- Transportation and logistics
What is RecTrac
RecTrac is a parks and recreation management system used by municipalities and community organizations to run programs, memberships, facility reservations, and point-of-sale transactions. It supports online registration and payments alongside staff-facing tools for scheduling, customer accounts, and reporting. The product is commonly deployed in public-sector recreation departments that need configurable workflows and integrations with government finance and payment environments.
Broad module coverage
RecTrac supports core parks and recreation workflows including program registration, memberships, facility bookings, POS, and customer account management. This breadth can reduce the need to stitch together multiple tools for common departmental operations. It also fits multi-site operations where a single system of record is needed for residents and activities.
Public-sector oriented workflows
The product is designed for municipal recreation contexts, including resident/non-resident pricing, household accounts, and season-based programming. It typically aligns with government requirements around cash handling, receipting, and auditability. This focus can make it easier to standardize processes across front-desk and administrative staff.
Configurable setup and reporting
RecTrac provides configuration options for activity catalogs, fees, discounts, and eligibility rules that vary by department. It includes reporting capabilities used for operational and financial oversight. This can help departments adapt the system to local policies without custom development for every change.
Interface and usability learning curve
Parks and recreation suites like RecTrac often require staff training due to the number of modules and configuration options. New users may find navigation and setup less intuitive than lighter-weight registration tools. Departments should plan time for role-based training and process documentation.
Implementation effort can be significant
Data migration (customers, activities, memberships, facilities) and policy configuration can be time-consuming, especially for agencies with many legacy rules. Integrations with payment processors, accounting/ERP, and identity systems may require additional coordination. Smaller departments may find the rollout heavier than simpler, cloud-first alternatives.
Online experience depends on configuration
The resident-facing registration and reservation experience can vary based on how catalogs, forms, and rules are configured. Achieving a streamlined web experience may require iterative tuning and content management. Agencies may also need to validate accessibility and branding requirements during setup.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| RecTrac 10.3 Limited Extended Support — Basic (2–5 users) | $630.00 per year (flat) (or $52.50/month) | Fee shown for 2023; applies to RecTrac 10.3 customers requesting limited extended support; charged in addition to regular Annual Maintenance; includes transactional troubleshooting, reporting guidance, database utilities troubleshooting, basic credit card processing troubleshooting. |
| RecTrac 10.3 Limited Extended Support — Work Group (6–39 users) | $1,260.00 per year (flat) (or $105.00/month) | Same notes as Basic tier; fees for 2023. |
| RecTrac 10.3 Limited Extended Support — Enterprise (40+ users) | $2,520.00 per year (flat) (or $210.00/month) | Same notes as Basic tier; fees for 2023. |
| Licensing / SaaS hosting / Annual maintenance / Implementation | Contact sales (not published on site) | Vermont Systems directs prospective customers to request demo/pricing; no public product licensing or SaaS subscription prices listed on the official site. |
Seller details
Vermont Systems, Inc.
Essex Junction, Vermont, USA
1981
Private
https://www.vermontsystems.com/
https://www.linkedin.com/company/vermont-systems-inc/
