Apartments.com Rental Manager
Property management software
Rental payment software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Real estate and property management
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What is Apartments.com Rental Manager
Apartments.com Rental Manager is a property management tool for independent landlords and small property managers to market rentals, screen applicants, manage leases, and collect rent online. It supports listing distribution to the Apartments.com network, online applications with screening options, and basic tenant/lease tracking. The product is positioned for smaller portfolios that want an integrated listing-to-lease workflow rather than an enterprise property operations suite.
Integrated listing-to-lease workflow
The product connects rental advertising with lead management, applications, and lease tracking in one system. Landlords can publish listings through the Apartments.com marketplace and then manage inquiries and applications from the same interface. This reduces reliance on separate tools for marketing and applicant intake compared with more operations-focused platforms.
Online rent collection features
Rental Manager supports online rent payments, helping landlords replace checks and manual reconciliation. It is designed for recurring monthly rent collection and basic payment tracking for tenants. For small portfolios, this can be sufficient without adopting a broader accounting or enterprise finance platform.
Built for small landlords
The feature set focuses on common tasks for independent owners: listing, screening, leasing, and rent collection. Setup and day-to-day use generally align with smaller portfolios that do not require complex property hierarchies or facilities management modules. This makes it a practical fit where enterprise-grade configuration would be overhead.
Limited enterprise property operations
Rental Manager is not designed as a full enterprise property management suite with deep accounting, budgeting, and multi-entity controls. Organizations that need advanced financial reporting, complex ownership structures, or extensive integrations may outgrow it. It also does not target facilities/CMMS-style maintenance operations found in more operations-centric products.
Maintenance depth may be basic
While landlords can manage tenant issues at a basic level, the product is not positioned as a dedicated maintenance management system. Teams that require work-order automation, vendor dispatch workflows, preventive maintenance scheduling, or asset-level tracking may need separate tooling. This can create gaps for portfolios with heavier maintenance operations.
Marketplace-centric distribution dependency
A key differentiator is distribution through the Apartments.com network, which may be less relevant for owners who already have established marketing channels. If a portfolio relies on custom branding, specialized lead routing, or non-marketplace acquisition strategies, the listing-centric workflow may not align. This can limit flexibility compared with more configurable real estate operations platforms.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic (Rental Manager) | $0 (free) | Core Rental Manager tools are offered at no subscription cost: list/manage properties, tenant screening, create state-specific leases, track maintenance/expenses, and collect rent online. Express Pay (faster ACH payouts/2-day payouts) is available with no subscription. |
| Premium listing | Custom pricing (market-specific; 30-day upgrade) | Paid upgrade to increase visibility (up to ~9x impressions), larger ad, videos, syndication across network sites. Pricing varies by property type/market and is displayed in the Rental Manager dashboard when you enable Premium; Premium runs for 30 days. |
| Advertising packages (Silver/Gold/Platinum/Diamond) | Custom pricing / Contact sales | Tiered network advertising and listing plans for multi-property advertisers. Specific package pricing is not published on the site; contact sales or manage via the dashboard. |
| Application fee (for renters) | $29.00 + tax (applicant-paid) | Renters may pay $29 + tax to apply and run TransUnion credit/criminal/eviction reports; applications are reusable. |
| Payment processing (fees charged to renters) | ACH: $0; Card/Google Pay/Apple Pay: 2.75% | ACH payments by renters are free; card and digital wallet payments incur a 2.75% fee (charged to the renter). |
Seller details
CoStar Group, Inc.
Arlington, VA, USA
1987
Public
https://www.costargroup.com/
https://x.com/CoStarGroup
https://www.linkedin.com/company/costar-group/
