500mail by 500apps
Email client software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$14.99 per user per month
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What is 500mail by 500apps
500mail by 500apps is a web-based email client designed to send, receive, and organize email from a single interface. It targets small to mid-sized teams that want basic inbox management along with lightweight productivity features such as templates and contact/group organization. The product is positioned as part of the broader 500apps suite, which emphasizes using multiple business apps under one subscription. It is typically used as a primary mailbox interface rather than a full office suite.
Suite-based app ecosystem
500mail is part of the 500apps bundle, which can reduce the need to procure separate point tools for adjacent workflows. Organizations already using other 500apps products can keep user management and billing consolidated. This can be useful for small teams that prefer a single vendor relationship for multiple business apps.
Web-first email access
The product is delivered as a browser-based client, which supports access without installing desktop software. This can simplify deployment for distributed teams and contractors. A web-first approach also helps standardize the experience across operating systems.
Basic email productivity features
500mail includes common email-client functions such as composing, replying, and organizing messages, with additional utilities like templates and contact/group handling. These features can support repeatable outbound communication and simple internal processes. For teams with straightforward email needs, this can be sufficient without adopting heavier collaboration suites.
Limited advanced collaboration
Compared with more collaboration-centric email clients, 500mail appears to focus on core inbox functions rather than deep team workflows. Capabilities such as shared inbox governance, advanced assignment/SLAs, and multi-channel customer communication may require other tools. Teams running support or sales operations may find the collaboration layer insufficient on its own.
Unclear enterprise controls
Publicly available information is limited on enterprise-grade controls such as granular retention policies, eDiscovery, advanced audit logging, and compliance certifications. Larger organizations often require documented security and compliance posture for email tooling. Buyers may need to validate these items directly with the vendor before standardizing.
Ecosystem and integration depth
Email clients often differentiate on the breadth and maturity of integrations (calendar, tasks, CRM, helpdesk, and identity providers). 500mail’s strongest fit is typically within the 500apps ecosystem, which may not match every organization’s existing stack. If your workflows depend on extensive third-party integrations, additional evaluation and testing is likely required.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Cloud (All 50 apps - recommended) | $14.99 per user/month | Access to 500mail plus all 49 other 500apps apps, 99.5% guaranteed global uptime, 24/5 email & chat support, unlimited mailboxes, multiple domains, no feature caps. 14-day free trial (no credit card). Source: vendor pricing page. |
| Enterprise | $12.99 per user/month (minimum 25 users) | Same suite (50 apps) with 99.99% uptime, 24/5 email, chat & phone support, dedicated account representative, personalized onboarding, white-label and extra security/compliance options. Minimum 25 users required. 14-day free trial (no credit card). |
| Hosted / On-premises (Bring Your Own Server / White-label) | Contact sales | Hosted/On-premises deployments, BYOS, white-label and enterprise security/compliance — pricing available on request (contact sales). |
