PBXPlus by 500apps
Cloud PBX platforms software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$12.99 per user per month
Free Trial
Free version unavailable
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What is PBXPlus by 500apps
PBXPlus by 500apps is a cloud PBX platform used to set up business calling features such as IVR, call routing, extensions, and voicemail without on-premises PBX hardware. It targets small to mid-sized teams that need a basic phone system for sales and support workflows. The product is positioned as part of the broader 500apps suite, with an emphasis on using multiple business apps under one vendor account and integrating calling with other internal tools.
Core PBX call handling
PBXPlus provides standard cloud PBX capabilities such as extensions, call routing, IVR/auto-attendant, and voicemail. These features cover common inbound call flows for small support and sales teams. For organizations moving off a legacy PBX, it supports a straightforward functional baseline without requiring dedicated telephony infrastructure.
Suite-based app ecosystem
PBXPlus is sold within the 500apps ecosystem, which can simplify procurement and administration for teams already using other 500apps products. This can reduce the need to manage separate vendor contracts for adjacent business tools. It also supports cross-app workflows where calling is one part of a broader internal toolset.
Cloud deployment model
As a cloud PBX, PBXPlus is designed for remote and distributed teams that need access from multiple locations. Cloud deployment reduces reliance on office-based PBX equipment and associated maintenance. It also supports faster rollout for new users compared with hardware-centric PBX setups.
Limited public technical detail
Compared with more established UCaaS and cloud telephony vendors, PBXPlus has less publicly available documentation on carrier coverage, number availability, and regional service constraints. This can make it harder to validate fit for multi-country deployments or regulated industries. Buyers may need to rely on vendor-led discovery to confirm capabilities and limitations.
Unclear enterprise governance depth
Public information is limited on advanced enterprise requirements such as granular role-based administration, audit logging, compliance certifications, and formal SLAs. Larger organizations often require these details for security and procurement reviews. This may increase evaluation time for enterprises with strict governance standards.
Potential feature breadth gaps
The product appears oriented toward core PBX functionality rather than a full unified communications suite. Organizations that need extensive contact-center features, deep CRM telephony controls, or advanced analytics may find gaps depending on requirements. In those cases, additional tools or integrations may be necessary.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| All Apps (Standard) | $14.99 per user/month (monthly) | Access to PBXPlus as part of the 500apps Infinity suite (50 apps), 24/5 email & chat support, no feature caps, multiple workspaces, 99.5% uptime reference on page, Sign Up — 14-day free trial (no credit card required). |
| Enterprise | $12.99 per user/month (yearly/enterprise tier) | 50 apps, 99.99% uptime guarantee, 24/5 email, chat & phone support, dedicated account representative, minimum 25 users, personalized onboarding, white-label and extra security/compliance options; Sign Up — 14-day free trial. |
| Hosted (BYOS / On-prem) | Contact sales for pricing | Hosted/On-premises/Bring Your Own Server options for extra security & compliance; 100% on-premises solutions and 99.99% uptime — contact sales for pricing. |
