fitgap

CM.com iDIN

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if CM.com iDIN and its alternatives fit your requirements.
Pricing from
Pay-as-you-go
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Banking and insurance
  2. Media and communications
  3. Information technology and software

What is CM.com iDIN

CM.com iDIN is an identity verification product that lets Dutch consumers authenticate and share verified identity attributes using their bank login via the iDIN scheme. It is typically used by online businesses to reduce fraud, support KYC-style onboarding, and confirm customer details during account creation or high-risk transactions. The product’s distinguishing characteristic is its reliance on bank-based authentication within the Netherlands rather than document scanning or biometric checks.

pros

Bank-based identity assurance

iDIN uses authentication through participating Dutch banks, which can provide strong assurance that the user controls a bank-verified identity. This can reduce reliance on document capture and manual review for Netherlands-based users. It also supports attribute sharing (e.g., name/address) depending on the iDIN flow and bank participation.

Low-friction user experience

Users complete verification by selecting their bank and authenticating with familiar banking credentials. This can reduce abandonment compared with flows that require photographing IDs and taking selfies. It is well-suited to web and mobile checkout or account sign-up journeys where speed matters.

Fit for Dutch e-commerce

The iDIN scheme is designed for online identification in the Netherlands and aligns with common local payment and banking behaviors. For merchants operating primarily in the Dutch market, it can streamline customer verification and data capture. It can be used as a step-up verification method for higher-risk actions such as changing account details.

cons

Limited geographic coverage

iDIN is primarily relevant to the Netherlands and depends on Dutch bank participation. It is not a general-purpose global identity verification method for international customer bases. Organizations operating across multiple countries typically need additional verification methods alongside iDIN.

Not full IDV replacement

Because the flow is bank-based, it does not inherently provide document authenticity checks, liveness detection, or biometric face matching. Businesses with regulatory or risk requirements that mandate document and selfie verification may need complementary tooling. It may also be insufficient for scenarios requiring verification of non-bank customers.

Scheme and bank dependencies

Availability and the set of attributes returned can vary by bank and the specific iDIN implementation. This can introduce integration and operational complexity when designing consistent onboarding flows. Pricing and contractual terms are also tied to scheme participation and the provider relationship rather than purely usage-based API verification.

Plan & Pricing

Plan Full identification (per transaction) Age verification (18+) (per transaction) Login (per transaction)
Go Not available Not available Not available
Basic €0,65 €0,50 €0,45
Advanced €0,49 €0,29 €0,15
Pro On request On request On request

Notes: Prices shown are "prices per transaction" on CM.com's official iDIN product page; Pro-tier prices are "On request" (contact sales).

Seller details

CM.com N.V.
Breda, Netherlands
1999
Public
https://www.cm.com/
https://x.com/cmcom
https://www.linkedin.com/company/cm-com/

Tools by CM.com N.V.

CM.com One Time Passwords API
CM.com IBAN Verification
CM.com iDIN
CM.com Sign
CM.com Mobile Marketing Cloud
CM.com
CM.com Mobile Service Cloud

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