Concord
Consent management platforms
Cookie tracking software
Data privacy management software
Data subject access request (DSAR) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9 per month
Free TrialFree version
Small
Medium
Large
- Accommodation and food services
- Construction
- Retail and wholesale
What is Concord
Concord is a privacy management platform used to operationalize privacy compliance workflows such as consent and cookie governance, data mapping, and handling data subject rights requests. It is typically used by privacy, legal, security, and compliance teams to manage policies, records, and evidence needed for regulations like GDPR and similar frameworks. The product focuses on workflow-driven privacy operations, including intake, task assignment, and audit-ready documentation, rather than acting as a customer data platform.
Workflow-based privacy operations
Concord supports structured workflows for privacy tasks such as request intake, triage, assignment, and approvals. This helps teams standardize how privacy work is executed across business units. It also supports maintaining documentation that can be used for internal reviews and audits. This approach aligns with organizations that need repeatable processes rather than only a website banner tool.
DSAR intake and tracking
Concord includes capabilities oriented around data subject request handling, including capturing requests, tracking status, and coordinating fulfillment steps. This can reduce reliance on email and spreadsheets for DSAR operations. It is useful when multiple stakeholders (privacy, IT, HR, customer support) participate in fulfillment. The emphasis is on operational tracking and evidence retention.
Broader privacy governance scope
Beyond cookie consent, Concord is positioned to cover wider privacy program needs such as records and policy management and related compliance documentation. This can be beneficial for organizations that want a single system of record for privacy activities. It provides a governance layer that complements, rather than replaces, web analytics or customer data tooling. This breadth can reduce the number of separate tools needed for privacy operations.
Cookie tooling may be secondary
Organizations primarily seeking advanced cookie scanning, tag governance, and granular website consent controls may find Concord less specialized than products focused mainly on cookie compliance. Depending on implementation, teams may still need additional tooling for deep website tag auditing and ongoing tracker classification. This can increase integration and operational overhead. Fit depends on whether the primary need is web consent enforcement or broader privacy program management.
Integration depth varies by stack
DSAR fulfillment often requires connecting to many systems (CRM, support desk, data warehouses, HRIS, identity systems). If out-of-the-box connectors do not match an organization’s application landscape, implementation may require custom integration work. This can affect time-to-value and ongoing maintenance. Buyers should validate supported integrations against their data inventory and request types.
Program setup requires governance effort
To get consistent outcomes, teams typically need to define request playbooks, roles, SLAs, and data inventories within the platform. That upfront governance work can be significant for organizations with decentralized data ownership. Without strong internal process ownership, workflows can become inconsistent across departments. This is common for privacy management platforms that rely on organizational participation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month (monthly billing) | Simple cookie consent for personal sites; customizable banner; backend cookie/script auto-scanning (manual); auto-blocking; Google Consent Mode v2; 5,000 monthly sessions; 1 domain/app; 1 user; 3 months data retention; limited API access; no remove-branding. |
| Lite | $9 per month (monthly billing) | Full-featured single-region cookie consent; quarterly auto-scanning; auto-blocking; GPC, granular consent logs, language translation included; 5,000 monthly sessions; 1 domain; 1 user; 6 months data retention; limited API; web & email support. |
| Essentials | $29 per month (monthly billing) | Multi-region consent + privacy requests; monthly auto-scanning; auto-blocking; GPC, granular logs, language translation, geo-targeting included; privacy requests (50 DSARs); identity verification; privacy portal; 20,000 monthly sessions; 1 domain; 1 user; 12 months retention; web/email/chat support. |
| Pro | $99 per month (monthly billing) | Data mapping and enhanced compliance features; weekly scanning; real-time scanning; custom consent events; advanced policies; privacy requests (250 DSARs); identity verification; data mapping (200+ systems) and custom systems; 100,000 monthly sessions; 3 domains; 3 users; 24 months retention; remove branding included; API & Zapier integrations; web/email/chat support. |
| Premium | $499 per month (monthly billing) | Higher limits and priority support; daily scanning; full feature set (all Pro features plus higher quotas); privacy requests (1,250 DSARs); 500,000 monthly sessions; up to 10 domains; 10 users; custom data retention; remove branding; API & Zapier; priority support; custom terms available. |
Notes: Prices shown on the vendor's pricing page are displayed as per-month amounts and the page includes a toggle for "Annual Billing / Monthly Billing" (annual prices are not displayed in the page HTML). The vendor's pricing page also states: "Try any paid plan free for 14 days."
Seller details
Concord
San Francisco, CA, USA
2014
Private
https://www.concord.app/
https://x.com/concordnow
https://www.linkedin.com/company/concordnow/
