Timely
General-purpose AI agents
Agentic AI software
AI agents
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 per month
Free Trial unavailable
Free version
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What is Timely
Timely is an automatic time tracking and timesheet software product that uses AI to capture work activity and help users allocate time to projects. It is used by professional services teams and individuals who need time reporting for billing, utilization, and project costing. The product emphasizes passive capture of work signals and assisted timesheet creation rather than manual timers. It also includes reporting and integrations to support payroll, invoicing, and project management workflows.
Automatic activity-based tracking
Timely captures work activity signals and helps convert them into time entries, reducing reliance on manual timers. This supports more complete time records for consulting, agencies, and internal service teams. The approach can improve consistency of time capture compared with systems that depend primarily on user-initiated logging.
Timesheets and utilization reporting
The product provides timesheets, project tracking, and reporting that support billing and resource utilization analysis. Teams can review, approve, and analyze time across clients, projects, and roles. This is useful for organizations that need operational reporting rather than only conversational or lead-handling automation.
Integrations for downstream workflows
Timely integrates with common project management, calendar, and accounting/invoicing tools to move time data into billing and payroll processes. This reduces duplicate entry across systems and supports end-to-end services operations. Integration coverage is a practical differentiator for time tracking products used alongside CRM and service delivery stacks.
Not a general AI agent
Despite using AI for time capture and categorization, Timely is not primarily designed as a general-purpose agent that executes multi-step business workflows across systems. It focuses on time tracking and related reporting rather than autonomous sales, support, or contact-center tasks. Buyers evaluating agentic AI platforms may find the scope narrower than products built for conversational engagement and workflow execution.
Privacy and monitoring concerns
Automatic activity capture can raise employee privacy and monitoring concerns, depending on configuration and organizational policy. Some teams may require strict controls, transparency, and governance to ensure appropriate use. Adoption can be harder in regions or cultures with heightened sensitivity to workplace tracking.
Accuracy depends on user review
AI-assisted categorization typically still requires user review to ensure time is allocated to the correct client, project, and task. Complex roles, frequent context switching, or ambiguous activity signals can lead to misclassification. This can reduce the time saved if teams must spend significant effort correcting entries before approval and billing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 forever | 200 AI responses/month; 5 agents; 5 knowledge-base files per agent; 100 KB max file size; Email auto-reply; Chat widget; Gmail & Calendly integrations. |
| Paid | $10 per month | 2,000 AI responses/month included; $0.01 per additional response; 20 agents; 20 knowledge-base files per agent; 500 KB max file size; Advanced analytics; Conversation history; Priority email support (24–48 hr). |
| Custom / Enterprise | Contact sales (custom pricing) | Unlimited responses/month; volume discounts (e.g., $0.005/response at scale); unlimited agents & KB files; custom API integrations; priority support (<4 hr); compliance (SOC 2, HIPAA, GDPR); SLA guarantees; dedicated account manager. |
Seller details
Timely (NZ) Limited
Dunedin, New Zealand
2011
Private
https://www.timely.com
https://x.com/timelyapp
https://www.linkedin.com/company/timelyapp/
