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Backlog

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Pricing from
$35 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Accommodation and food services
  3. Retail and wholesale

What is Backlog

Backlog is a web-based project management and collaboration tool that combines issue/bug tracking, task boards, and Git/SVN repository hosting in a single workspace. It is used by software and product teams to plan work, manage backlogs and sprints, and track defects alongside source code changes. The product emphasizes lightweight project tracking with wiki-style documentation and tight linkage between issues, commits, and pull requests.

pros

Integrated issues and source control

Backlog links issues to Git/SVN commits, branches, and pull requests so teams can trace work from request to code change. This reduces context switching compared with using separate tools for task tracking and repository hosting. It also supports code review workflows tied to issue status updates.

Multiple work views for teams

Backlog provides issue lists, Kanban-style boards, Gantt charts, and burndown charts to support different planning and tracking styles. Teams can use these views for sprint planning, release tracking, and dependency visibility. The combination is useful for organizations that want project tracking without adopting a broader work operating system.

Built-in documentation and collaboration

Backlog includes a wiki and file sharing within projects to keep specifications, meeting notes, and attachments close to the work items. Comments, notifications, and @mentions support day-to-day collaboration around tasks and defects. This can reduce reliance on separate documentation tools for smaller to mid-sized teams.

cons

Limited portfolio and goals features

Despite covering project tracking, Backlog is not primarily designed for organization-wide portfolio management, OKRs, or advanced goals tracking. Cross-project reporting and strategic alignment capabilities are typically lighter than dedicated portfolio or goals platforms. Organizations with complex program governance may need additional tooling.

DevOps depth is moderate

Backlog supports repository hosting and basic development workflows, but it is not a full DevOps platform for CI/CD, feature flagging, or deep observability. Teams often integrate external build, deployment, and monitoring systems to complete the toolchain. This can increase configuration and vendor management overhead.

Process mapping and design are basic

Backlog focuses on issues, tasks, and documentation rather than formal business process modeling. It does not provide robust BPMN-style process designer capabilities or advanced workflow simulation. Teams needing structured process mapping may find the workflow customization insufficient.

Plan & Pricing

Plan Price Key features & notes
Free $0 Up to 10 users, 1 project, 100 MB storage, Git & Subversion, Board, Issue Summaries. Always free (no time limit).
Starter $35 per month (billed monthly) Up to 30 users, 5 projects, 1 GB storage, Git & Subversion, Board, Issue Summaries, Subtasking.
Standard $100 per month (billed monthly) Unlimited users* (maximum 10,000 for operational stability), 100 projects, 30 GB storage, Gantt charts (6 months view), Burndown chart, Issue templates.
Premium $175 per month (billed monthly) Unlimited users* (max 10,000), Unlimited projects, 100 GB storage, Gantt charts (unlimited view), Burndown chart, Issue templates, Custom fields, Dedicated support.
Enterprise Custom / Contact sales Everything in Premium plus enterprise security & user management (SAML SSO, SCIM user provisioning, audit logs, advanced security & compliance, centralized user & access management, Enterprise Customer Success Manager).

Note: The pricing page shows a Monthly/Annually toggle with a “Save 17%” indication for annual billing (annual amounts not shown in this extract).

Seller details

Nulab Inc.
Fukuoka, Japan
2004
Private
https://cacoo.com/
https://x.com/cacoo
https://www.linkedin.com/company/nulab-inc/

Tools by Nulab Inc.

Backlog
Cacoo

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