fitgap

QuickTapSurvey

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$41 per device per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Arts, entertainment, and recreation
  3. Real estate and property management

What is QuickTapSurvey

QuickTapSurvey is a mobile survey software product designed for collecting responses in person on tablets and smartphones. It is commonly used for event feedback, retail/customer intercept surveys, field research, and other situations where staff collect data face-to-face. The product emphasizes offline data capture with later syncing, kiosk-style data collection, and rapid survey setup for frontline teams.

pros

Offline-first mobile data capture

QuickTapSurvey supports collecting responses without a network connection and syncing data when connectivity returns. This fits fieldwork, events, and locations with unreliable Wi‑Fi or cellular service. Offline capability reduces dependence on browser-based survey delivery and helps maintain continuity during in-person collection.

Optimized for in-person surveying

The product is built around tablet/phone workflows such as kiosk mode and staff-led interviews. This makes it practical for intercept surveys, on-site feedback, and quick customer satisfaction capture. The interface and deployment model align with teams that need to collect many short surveys rapidly in physical locations.

Fast deployment for teams

QuickTapSurvey is typically used by operational teams that need to create and roll out surveys quickly to multiple devices. Centralized survey management and device-based collection can simplify standardizing questionnaires across locations. This can be advantageous compared with tools primarily optimized for complex research programs rather than frontline execution.

cons

Limited advanced research tooling

Compared with platforms oriented toward enterprise research operations, QuickTapSurvey is less likely to cover advanced methodologies and governance features (for example, complex sampling, sophisticated panel management, or extensive research workflows). Organizations running large-scale, multi-country research programs may need additional tooling. This can increase process complexity when moving from field capture to deeper analysis.

Integrations vary by plan

Survey tools often differentiate on breadth and depth of integrations with CRMs, marketing systems, and data warehouses. If required connectors or automation options are not available (or are limited to higher tiers), teams may rely on exports and manual processes. That can slow down closed-loop feedback and operational reporting.

Not a full experience platform

QuickTapSurvey focuses on survey collection rather than end-to-end customer experience management. Capabilities such as omnichannel orchestration, case management, and enterprise-wide VoC program governance may be outside its core scope. Companies seeking a single system for feedback plus action management may need complementary products.

Plan & Pricing

Plan Price Key features & notes
Free trial 14-day free trial (no credit card required) — Includes: 10 responses on 1 device Full feature access during trial; limited to 14 days, 10 responses, 1 device.
Pro $41 per month (billed annually) — includes 1 device license. Additional devices: $19 (monthly) / $16.15 (annual). For small businesses. Includes custom branding, unlimited users, advanced question types.
Premium $84 per month (billed annually) — includes 1 device license. Additional devices: $29 (monthly) / $24.65 (annual). For businesses needing automations. Includes premium question types, alerts, custom response flows.
Enterprise Contact sales / Custom pricing For 25+ devices; contact sales for enterprise pricing and volume discounts.

Seller details

TabbleDabble Inc.
Toronto, Ontario, Canada
2012
Private
https://www.quicktapsurvey.com/
https://x.com/quicktapsurvey
https://www.linkedin.com/company/quicktapsurvey

Tools by TabbleDabble Inc.

QuickTapSurvey

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