Survicate
User research tools
Experience management software
Feedback analytics software
Survey software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$56 per month
Free TrialFree version
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- Information technology and software
- Accommodation and food services
- Arts, entertainment, and recreation
What is Survicate
Survicate is a survey and feedback collection platform used to gather customer and user insights across web, mobile, email, and in-product touchpoints. It supports common research and experience measurement workflows such as NPS/CSAT/CES, onboarding and churn surveys, and website intercept surveys. The product emphasizes targeting and triggering surveys based on user behavior and attributes, and it connects survey responses to analytics and CRM tools for downstream analysis and action.
Multi-channel survey deployment
Survicate supports collecting feedback through multiple channels, including in-product, website, email, and mobile app surveys. This helps teams run consistent measurement programs across different customer touchpoints. It also reduces reliance on a single channel when response rates vary by audience or context.
Behavior-based targeting and triggers
The platform provides options to target surveys to specific user segments and trigger them based on events or conditions (for example, page visits, product usage milestones, or time-based rules). This enables more contextual feedback collection than generic, one-size-fits-all surveys. It is useful for product, growth, and CX teams that need feedback tied to specific journeys.
Integrations for operational workflows
Survicate integrates with common analytics, marketing, and customer support systems so responses can be routed into existing workflows. This supports closing the loop (for example, creating tickets, notifying teams, or enriching customer records). It also helps teams analyze feedback alongside behavioral or account data rather than in isolation.
Limited for moderated research
Survicate focuses on surveys and structured feedback capture rather than moderated interviews or live usability sessions. Teams needing participant recruitment, scheduling, session recording, and moderated study management typically require additional tools. This can make it less suitable as a standalone solution for end-to-end qualitative research programs.
Advanced analysis may require exports
While the product supports reporting and feedback analytics, deeper analysis (for example, complex text analytics workflows, custom modeling, or enterprise-wide dashboards) may require exporting data to BI tools or data warehouses. Organizations with mature research operations may find built-in analytics insufficient for specialized needs. This adds dependency on external tooling and data governance processes.
Governance features vary by plan
Capabilities such as advanced roles/permissions, centralized administration, and compliance controls often differ across pricing tiers in survey platforms. For larger organizations, plan limitations can affect how broadly the tool can be deployed across teams. Buyers typically need to validate SSO, auditability, and data residency requirements during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (free forever) | Up to 3 teammates; 25 survey responses/month; unlimited active surveys (collective limit 300 responses); email/link/QR/website/in-product surveys; branch logic; respondent identification & enrichment; Feedback Button; 400+ templates. |
| Starter | Starts at $89 per month (monthly) | Monthly-only plan with selectable monthly response limits (100 / 250 / 500 responses/mo); 2 active surveys; 5 teammates; export results; add company logo; overage billing available. |
| Growth | Starts at $56 per month (yearly) — (note: pricing page shows $114/mo for a 250 responses/1,000 datapoints yearly tier) | Yearly plans with selectable response tiers (100, 250, 500, 1000, 1500 responses/mo); 10 user seats, multilingual surveys, AI features (Insights Hub, Research Assistant); remove Survicate branding; target by attributes/events; webhooks & Export API. |
| Pro | Starts at $349 per month | Listed on pricing page as $349/mo (book a call); custom yearly pool of responses and data points; pro integrations (40+); advanced survey logic; up to 10 dashboards; dedicated CSM & 1:1 training; SAML SSO. |
| Enterprise | Starts at $569 per month | Listed on pricing page as $569/mo (book a call); custom yearly pool of responses and data points; custom seats/teams/dashboards; dedicated CSM; enterprise security and contracts (ToS/DPA/NDA); SAML SSO and on-demand security Q&A. |
Notes: Survicate offers both monthly (Starter) and yearly (Growth/Pro/Enterprise) billing options; some plan starting prices differ between the Help Center article and the Pricing page for specific response-tier examples (see Growth row note). All details above are taken from Survicate's official website (pricing page and help center).
Seller details
Survicate Sp. z o.o.
Warsaw, Poland
2013
Private
https://survicate.com/
https://x.com/survicate
https://www.linkedin.com/company/survicate/
