Paperform
Online form builder software
Survey software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$24 per month
Free TrialFree version
Small
Medium
Large
- Accommodation and food services
- Media and communications
- Arts, entertainment, and recreation
What is Paperform
Paperform is an online form builder used to create forms, surveys, and payment-enabled workflows that can be embedded on websites or shared via links. It targets small to mid-sized teams that need branded data collection for lead capture, registrations, bookings, and simple intake processes. The product emphasizes design flexibility and supports conditional logic, calculations, and integrations to route submissions into other business systems.
Design-forward form creation
Paperform provides a page-like editor that supports rich formatting and layout control, which helps teams match forms to brand and website styling. It supports embedding and share links for common distribution patterns. This is useful for customer-facing use cases where presentation matters as much as data capture.
Payments and transactional forms
Paperform supports payment collection within forms, enabling use cases such as event registration, deposits, and simple product/service orders. This reduces the need to connect a separate checkout experience for lightweight transactions. It can fit teams that want a single flow from data entry to payment confirmation.
Logic, calculations, integrations
Paperform includes conditional logic and calculation capabilities to tailor questions and outcomes based on user input. It also offers integrations and automation connections to send submissions to other tools (for example, email, spreadsheets, and CRM/marketing systems). These features help operationalize form data without building custom software.
Not a full CRM suite
Paperform focuses on collecting and routing data rather than managing end-to-end sales pipelines, contact history, and deal workflows. Teams that need built-in lead management, automation journeys, and reporting may still require a dedicated CRM or marketing automation platform. This can add integration and administration overhead.
Survey analytics can be limited
While Paperform can run surveys, organizations that require advanced survey methodology features (such as complex sampling, specialized question libraries, or deep statistical analysis) may find gaps. Reporting is typically oriented toward form submissions and operational outcomes. Teams may need exports to external BI or analysis tools for deeper insights.
Complex forms require governance
As forms grow to include extensive logic, calculations, and multiple integrations, they can become harder to test and maintain. Larger organizations may need stronger change control, versioning practices, and standardized templates to avoid errors. This can increase implementation time compared with simpler form builders.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (Free) | 1 user; Unlimited forms; 30 submissions/month; 5 payment submissions/month; 5 appointment submissions/month; 100 submissions storage; 10MB max file upload; Paperform branding; no API/webhooks, no analytics or AI insights. (Official limits listed on Paperform pricing page.) |
| Essentials | $24 per month (billed as $288/year) — $29/month month-to-month | For individuals; 1 user included; Unlimited forms; 1,200 submissions/year (additional: $7.50/month per additional 3,000, up to 9,000); 240 payment submissions/year; 600 appointment submissions/year; 1,000 submissions storage; 1 GB upload storage; additional users +$9/month/user (max 25). |
| Pro | $49 per month (billed as $588/year) | For small teams; 3 users included; Unlimited forms; 12,000 submissions/year (additional: $10/month per additional 6,000, up to 30,000); 3,000 payment submissions/year; 6,000 appointment submissions/year; 10,000 submissions storage; 10 GB upload storage; removable Paperform branding; 1 custom domain included (custom domain support/additional domains billed at $20/month). |
| Business | $99 per month (billed as $1,188/year) | For organizations; 5 users included; Unlimited forms; 120,000 submissions/year (additional: $10/month per additional 120,000, up to 600,000); 30,000 payment submissions/year; 60,000 appointment submissions/year; 100,000 submissions storage; 100 GB upload storage; first-priority support; Business API access; SSO (SAML); advanced admin & compliance features; custom domains and enterprise features available. |
| Enterprise | Custom pricing | Bespoke limits and entitlements (SSO/SAML, dedicated CSM, SLA, local data residency, advanced permissions, enhanced security, bespoke onboarding). Contact sales. |
Notes: All pricing shown in USD. Paperform offers monthly (month-to-month) and annual billing (annual billed amounts shown above where applicable). Source: Paperform official pricing and help pages.
Seller details
Paperform Pty Ltd
Sydney, Australia
2016
Private
https://paperform.co
https://x.com/paperformco
https://www.linkedin.com/company/paperform/
