Fergus
Field service management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$31 per month per full user
Free Trial
Free version unavailable
Small
Medium
Large
- Construction
- Agriculture, fishing, and forestry
- Energy and utilities
What is Fergus
Fergus is a cloud-based field service management platform designed for trade and service businesses to manage jobs from quote through invoicing. It supports scheduling/dispatch, job costing, timesheets, and customer/job records, with mobile access for field staff. The product is commonly used by small to mid-sized contractors that need a single system to coordinate office and field operations. It also provides integrations to connect job management with accounting and other business tools.
End-to-end job workflow
Fergus covers core field service processes including quoting, scheduling, job tracking, time capture, and invoicing. This reduces reliance on separate tools for office administration versus field execution. The workflow orientation fits trade businesses that run many concurrent jobs and need consistent handoffs between office and technicians.
Mobile support for technicians
The platform provides mobile access so field staff can view job details, update progress, and capture time while on site. This helps keep job status and labor records closer to real time than paper-based or spreadsheet processes. Mobile-first execution is a common requirement in field service environments where technicians work away from the office.
Accounting ecosystem integrations
Fergus is positioned to connect job operations with accounting workflows through integrations (commonly used to sync invoices, customers, and financial data). This can reduce duplicate entry between job management and finance systems. For organizations that do not want a full ERP suite, this integration approach can be a practical alternative.
Limited enterprise-scale depth
Fergus is typically adopted by small and mid-sized trade businesses rather than large, multi-entity service organizations. Companies needing complex service contracts, advanced entitlement management, or highly granular role/territory models may find gaps. Larger deployments may also require more formal governance and configuration controls than SMB-focused tools provide.
Customization and extensibility constraints
Compared with broad low-code platforms or full ERP suites, Fergus generally offers less flexibility for building highly tailored workflows and data models. Organizations with unique compliance, approval chains, or bespoke service processes may need workarounds. This can increase dependence on external tools or manual steps for edge cases.
Integration coverage varies by region
Integration availability and depth can depend on the accounting packages and business apps commonly used in the product’s primary markets. If a company standardizes on less common finance, CRM, or BI tools, integration may require middleware or custom development. This can add implementation time and ongoing maintenance effort.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials (US) | $31 per month (month-to-month) | Core job management: quoting & estimating, price books, job cards, timesheets, calendar, materials, mobile app, Xero/QuickBooks integrations; Timesheet users from $13/month; Contractor users $2.50 per user/day; SMS $15/100; Credit card processing 2.95% + $0.30; 14-day free trial, no credit card required. |
| Professional (US) | $44 per month (month-to-month) | All Essentials features plus advanced workflow/GPS tracking/purchase orders/advanced reporting; Timesheet users from $13/month; Contractor users $2.50 per user/day; same add-on pricing as Essentials. |
| Enterprise (10+ staff) | Custom / Contact sales | Custom plan for businesses 10+ staff; contact sales / book a demo for pricing. |
Seller details
Fergus Software Limited
Auckland, New Zealand
Private
https://www.fergus.com/
https://www.linkedin.com/company/fergus-software/
