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Diligent One Platform

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User industry
  1. Public sector and nonprofit organizations
  2. Arts, entertainment, and recreation
  3. Professional services (engineering, legal, consulting, etc.)

What is Diligent One Platform

Diligent One Platform is a governance, risk, and compliance (GRC) platform that consolidates risk management, internal audit, compliance, and third-party risk activities into a single environment. It is used by risk, compliance, internal audit, and governance teams to document risks and controls, run assessments, manage issues and remediation, and support reporting to leadership and boards. The platform combines configurable workflows with content and integrations intended to support multi-entity, enterprise-scale programs.

pros

Broad GRC module coverage

The platform supports multiple GRC use cases in one product family, including ERM, operational risk, internal audit, policy management, and third-party risk. This can reduce the need to stitch together separate point tools for assessments, issues, and reporting. Organizations with overlapping risk and compliance processes can standardize terminology, workflows, and evidence handling across teams.

Board and executive reporting

Diligent is widely used in governance contexts, and the platform is designed to package risk and audit outputs for senior leadership consumption. It supports dashboards and reporting structures that align to board-level oversight needs such as risk appetite, top risks, and remediation status. This is useful when audit, risk, and compliance teams must provide consistent reporting across committees and business units.

Configurable workflows and controls

The platform provides configurable workflows for assessments, control testing, issue management, and approvals. This helps teams model their own processes rather than adopting a fixed checklist approach. It also supports mapping between risks, controls, policies, and third parties to maintain traceability for audits and examinations.

cons

Implementation and admin overhead

Enterprise GRC platforms typically require significant configuration to align taxonomies, workflows, and reporting to an organization’s operating model. Ongoing administration is often needed to maintain risk libraries, control mappings, user access, and reporting. Smaller teams or those seeking lightweight task-based process tools may find the setup heavier than alternatives in the reference set.

Cost and licensing complexity

Multi-module platforms commonly price by modules, users, and/or entities, which can increase total cost as scope expands. Organizations may need to prioritize which capabilities to deploy first to manage budget and change impact. This can be a constraint compared with narrower tools focused on a single workflow area.

Integration and data normalization effort

Connecting GRC data to source systems (e.g., identity, ticketing, ERP, vendor management, security tooling) often requires integration work and data normalization. Without consistent upstream data, reporting can become dependent on manual updates and governance discipline. Teams should validate available connectors, API capabilities, and data model fit during evaluation.

Plan & Pricing

No public tiered pricing published on the vendor site.

  • Official product page (Diligent One Platform) and product pages require contacting sales/request pricing; no list of plans or prices is shown.
  • Pricing model described on official materials as subscription-based (no public rates).
  • Some modules (e.g., ACL Analytics) advertise a time-limited free trial (30-day) on the official site. Notes: All pricing details must be requested from Diligent sales; no firm plan names, per-seat rates, or list prices were located on diligent.com for the Diligent One Platform as a whole.

Seller details

Diligent Corporation
New York, NY, USA
2001
Private
https://www.diligent.com/
https://x.com/diligentHQ
https://www.linkedin.com/company/diligent/

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Diligent Manzama
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BoardDocs

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