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Diligent

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  1. Public sector and nonprofit organizations
  2. Professional services (engineering, legal, consulting, etc.)
  3. Energy and utilities

What is Diligent

Diligent is a governance, risk, and compliance (GRC) software suite used to manage board governance, risk registers, internal controls, audits, and regulatory compliance workflows. In financial crime programs, it is typically used to support AML compliance management activities such as policy and procedure management, issue remediation tracking, audit readiness, and reporting to governance stakeholders. The product is most commonly adopted by compliance, risk, internal audit, and legal teams in mid-market to enterprise organizations. It differentiates more through governance and compliance workflow management than through real-time transaction monitoring or identity verification.

pros

Strong GRC workflow coverage

Diligent supports structured workflows for compliance activities such as policy management, control testing, issue tracking, and remediation. These capabilities map well to AML program governance requirements (e.g., documentation, oversight, and evidence management). It is often used to coordinate cross-functional stakeholders and maintain audit trails for compliance processes.

Audit and evidence readiness

The platform is designed to centralize artifacts, approvals, and historical records that are commonly requested during audits and regulatory exams. This can reduce reliance on spreadsheets and ad hoc document repositories for AML program evidence. It also helps standardize reporting for management and board-level oversight.

Enterprise governance alignment

Diligent is commonly deployed as part of broader enterprise GRC, which can help align AML compliance with enterprise risk management and internal audit programs. This can improve consistency in risk taxonomy, control frameworks, and reporting cadence across the organization. It is useful when AML is one of several regulated compliance domains managed in a single system.

cons

Not a core AML detection engine

Diligent is not primarily built for real-time AML transaction monitoring, sanctions screening, or automated suspicious activity detection. Organizations typically need separate systems for detection, scoring, and alert generation. As a result, Diligent is more complementary to AML operations than a replacement for specialized financial crime platforms.

Integration effort varies

Connecting Diligent to upstream AML data sources (case management tools, monitoring systems, data warehouses) may require configuration and integration work. The level of effort depends on the organization’s architecture and the specific modules in use. Teams should validate available connectors/APIs and plan for ongoing data governance.

Complexity for smaller teams

Because it is a broad GRC suite, implementation and ongoing administration can be heavier than narrower AML-focused tools. Smaller compliance teams may find the feature set more than they need for basic AML program tracking. Licensing and module selection can also be a consideration when only a subset of capabilities is required.

Seller details

Diligent Corporation
New York, NY, USA
2001
Private
https://www.diligent.com/
https://x.com/diligentHQ
https://www.linkedin.com/company/diligent/

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