Salesforce Net Zero Cloud
Environmental, social, and governance (ESG) reporting software
Sustainability management software
Carbon accounting software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$210,000 per organization per year
Free Trial
Free version unavailable
Small
Medium
Large
- Media and communications
- Professional services (engineering, legal, consulting, etc.)
- Retail and wholesale
What is Salesforce Net Zero Cloud
Salesforce Net Zero Cloud is a sustainability and carbon accounting application built on the Salesforce platform to help organizations measure, manage, and report greenhouse gas (GHG) emissions and related sustainability metrics. It supports use cases such as Scope 1–3 emissions tracking, supplier data collection, and preparation of disclosures for internal stakeholders and external reporting. The product is designed for sustainability teams and ESG reporting stakeholders that already use Salesforce or want to connect sustainability data to CRM and operational workflows. It differentiates through native integration options within the Salesforce ecosystem and workflow/automation capabilities on the platform.
Native Salesforce platform integration
Net Zero Cloud runs on the Salesforce platform, which can simplify identity, security, data model alignment, and integration with other Salesforce applications. Organizations already standardized on Salesforce can connect sustainability data to existing business objects and processes. This can reduce the need for separate user management and duplicate data stores compared with standalone tools. It also enables workflow automation and approvals using platform capabilities.
Supports Scope 1–3 accounting
The product is positioned to support GHG accounting across Scope 1, Scope 2, and Scope 3 categories, including supplier-related emissions data collection. It provides structures for capturing activity data and applying emissions factors to calculate CO2e. This breadth aligns with common corporate reporting needs where Scope 3 is material and requires collaboration across procurement and suppliers. It can serve as a central system for emissions calculations and audit-ready data organization.
Workflow and collaboration features
Because it is built on a business application platform, Net Zero Cloud can support tasking, approvals, and collaboration around data collection and reporting cycles. Teams can assign responsibilities for data submission and track status across business units and suppliers. This helps operationalize ESG reporting as a recurring process rather than a one-time exercise. It can be useful for organizations that need governance controls around data changes and sign-off.
Ecosystem dependence and fit
Organizations not using Salesforce may face additional platform adoption work, integration effort, or licensing considerations to deploy Net Zero Cloud effectively. The product’s strongest advantages often depend on Salesforce data architecture and administrative skills. For companies with established non-Salesforce data platforms, integration may require middleware or custom work. This can increase time-to-value compared with tools that are more platform-agnostic out of the box.
Data quality and Scope 3 gaps
Like most carbon accounting systems, outputs depend heavily on the completeness and quality of underlying activity data and supplier responses. Scope 3 calculations can require significant supplier engagement and may rely on estimates when primary data is unavailable. Users should expect ongoing effort to maintain emissions factors, mappings, and data validation controls. These operational requirements can be substantial for complex global supply chains.
Reporting breadth may vary
ESG reporting requirements span multiple frameworks and assurance expectations, and organizations may need additional configuration or complementary tools for narrative reporting, document production, and controls management. Net Zero Cloud focuses on sustainability data management and emissions accounting, which may not cover all enterprise reporting workflows end-to-end. Companies with advanced disclosure production needs may still require separate reporting and governance processes. Buyers should validate framework coverage, export formats, and audit support for their specific regulatory context.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Net Zero Cloud Growth | $210,000 per organization / year (billed annually; includes 1 full CRM license) | Carbon-credit management; ESG disclosure authoring with Agentforce; Materiality assessment; Scope 1, 2 and 3 emissions analysis; Waste & water impact analysis; Dashboards & analytics; Science-based targets & emission forecasting; Disclosure & Compliance Hub; Einstein AI for ESG reporting (requires Einstein SKU) |
Notes on add-ons (official Salesforce pages):
- Additional Net Zero Cloud users: $25 per user / month (add-on license).
- CRM Analytics / Advanced analytics: $165 per user / month (add-on for dashboards and forecasts).
- External engagement (supplier engagement / Scope 3 hub add-on): $60,000 per organization / year.
- Agentforce for Net Zero (AI agent add-on): $150 per user / month.
- Support for multiple organizations (multi-org support): $24,000 per organization / year.
- Some Salesforce English pricing pages show "Contact us for pricing"; localized Salesforce pages (and product overview) explicitly list $210,000 USD / org / year. See official Salesforce pricing pages for regional variations.
Seller details
Salesforce, Inc.
San Francisco, CA, USA
1999
Public
https://www.salesforce.com/
https://x.com/salesforce
https://www.linkedin.com/company/salesforce/
