Salesforce Nonprofit Cloud
Grant management software
Donor management software
Fundraising software
Human services software
Nonprofit CRM software
Volunteer management software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$60 per user per month
Free TrialFree version
Small
Medium
Large
- Healthcare and life sciences
- Energy and utilities
- Real estate and property management
What is Salesforce Nonprofit Cloud
Salesforce Nonprofit Cloud is a nonprofit-focused CRM built on the Salesforce platform to manage constituent relationships, fundraising, programs, and service delivery in a single system. It supports nonprofits that need configurable data models, workflows, and reporting across development, program, and operations teams. The product leverages Salesforce’s platform capabilities (security, automation, analytics, integrations) and extends them with nonprofit-specific objects and packaged functionality.
Highly configurable CRM platform
Nonprofit Cloud inherits Salesforce’s configuration model for objects, fields, automation, and permissions, which supports complex nonprofit data and processes. Organizations can tailor pipelines, case/program workflows, and constituent profiles without building a separate system from scratch. This flexibility is useful for nonprofits that run multiple programs or have varied fundraising and service models.
Broad ecosystem and integrations
The Salesforce platform supports a large marketplace of add-ons and prebuilt connectors, which can reduce custom integration work for common nonprofit needs. APIs and integration tooling enable connections to finance, marketing, data warehouse, and digital engagement systems. This breadth can be advantageous compared with more narrowly scoped nonprofit point solutions.
Enterprise security and governance
Salesforce provides mature security controls, role-based access, audit capabilities, and administrative tooling that can support governance requirements. Sandboxes and change management features help teams test and deploy configuration changes. These capabilities are relevant for larger nonprofits handling sensitive constituent and program data.
Implementation complexity and cost
Nonprofit Cloud typically requires skilled administration and often partner-led implementation to model data, automate processes, and integrate with other systems. Total cost can include licenses, consulting, ongoing admin resources, and integration tooling. Smaller organizations may find the setup and operating overhead higher than purpose-built, simpler nonprofit systems.
Nonprofit features may need add-ons
Some nonprofit use cases (e.g., specialized grantmaking workflows, advanced application review, or deep volunteer scheduling) may require additional Salesforce products, third-party apps, or custom development. This can increase vendor management and introduce dependency on multiple components. Organizations should validate which capabilities are native versus packaged or partner-provided for their specific scenario.
Data model and change management
Because the platform is highly configurable, inconsistent configuration decisions can lead to fragmented data models and reporting challenges over time. Migrations from legacy donor databases or program systems can be non-trivial, especially when standardizing constituent records and historical transactions. Ongoing governance is often necessary to maintain data quality and user adoption.
Plan & Pricing
Nonprofit Cloud (standard editions):
| Plan | Price | Key features & notes |
|---|---|---|
| Nonprofit Cloud - Enterprise | $60 per user/month (billed annually) | Nonprofit Data Model; Nonprofit Toolkit and Accounting Subledger; Fundraising, Programs & Outcomes, Volunteer Management. |
| Nonprofit Cloud - Unlimited | $100 per user/month (billed annually) | Everything in Enterprise plus more storage & automation; Premier Success Plan; Full Sandbox; 24/7 toll-free support and expert coaching. |
| Nonprofit Cloud Agentforce 1 for Sales | $325 per user/month (billed annually) | Unlimited Edition plus Agentforce for Sales & Nonprofit Cloud, Data Cloud, Experience Cloud, Salesforce Maps, Scheduler, Slack Enterprise+, Tableau Next (Creators). |
| Nonprofit Cloud Agentforce 1 for Service | $325 per user/month (billed annually) | Unlimited Edition plus Agentforce for Service & Nonprofit Cloud, Data Cloud, Experience Cloud, Digital Engagement, Service Cloud Voice, Customer Community Plus, Slack Enterprise+, Tableau Next (Creators). |
Nonprofit Cloud - Grantmaking (specialized offering):
| Plan | Price | Key features & notes |
|---|---|---|
| Nonprofit Cloud for Grantmaking - Enterprise | $175 per user/month (billed annually) | Includes Sales and Service Cloud licenses; Application & Budget Management; Grantseeker and Grantee Experiences (100 Customer Community+ login licenses). |
| Nonprofit Cloud for Grantmaking - Unlimited | $225 per user/month (billed annually) | Everything in Enterprise plus more storage & automation; Premier Success Plan; Full Sandbox; 24/7 toll-free support and expert coaching. |
Seller details
Salesforce, Inc.
San Francisco, CA, USA
1999
Public
https://www.salesforce.com/
https://x.com/salesforce
https://www.linkedin.com/company/salesforce/
