LogMeIn Central
Remote desktop software
IT asset management software
Remote monitoring & management (RMM) software
Antivirus software
Endpoint management software
Patch management software
Endpoint protection software
Vulnerability management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is LogMeIn Central
LogMeIn Central is a cloud-based remote monitoring and management (RMM) platform used to administer and support fleets of Windows and macOS endpoints. It combines unattended remote access with device inventory, monitoring/alerting, background tools, and automation for IT teams and managed service providers. The product emphasizes centralized endpoint administration through a web console and agent-based deployment, with optional add-ons for security and patching depending on plan.
Mature remote access capabilities
It provides unattended remote control for endpoints with features such as remote reboot/reconnect, file transfer, and session management from a centralized console. This supports common help desk and IT operations workflows without requiring end-user presence. The remote access component is tightly integrated with device lists, groups, and policies, reducing context switching for technicians.
Centralized endpoint inventory and grouping
It maintains an asset view of enrolled devices, including basic hardware/software details and online status. Administrators can organize endpoints into groups and apply policies or tasks at scale. This supports day-to-day IT asset management needs for distributed environments where devices are not on a single network.
Automation and background tools
It includes background utilities such as command line access, scripting/automation tasks, and scheduled actions to reduce manual work. These capabilities help standardize recurring maintenance activities across many endpoints. For teams managing many small sites, this can reduce the need for separate tooling for routine remote administration.
Security features vary by plan
Capabilities often associated with endpoint protection, antivirus, and vulnerability management may depend on specific editions or add-ons rather than being uniformly included. Buyers typically need to validate exactly which security controls are native versus integrated/optional. This can complicate comparisons when evaluating it alongside platforms that bundle broader security functionality by default.
Less comprehensive RMM depth
Compared with some RMM-focused platforms, advanced capabilities such as deep third-party patch catalogs, extensive monitoring templates, and highly customizable automation may be more limited or require additional configuration and tooling. Organizations with complex monitoring requirements may need supplementary systems. Fit is often strongest for remote access plus core management rather than full-stack MSP operations.
Mac and mobile management limits
While it supports macOS remote access, endpoint management depth can be more Windows-centric depending on the feature (e.g., patching and certain background tools). It is not a full unified endpoint management (UEM) suite for mobile OS management. Companies needing broad MDM/UEM controls may need a dedicated endpoint management product alongside it.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Central Base | Not published on official pricing page (purchase/configure via the official "Buy Now" flow or contact sales) | Core RMM and remote-access features: HD Remote Access, User & Device Management, Computer Grouping, Two-Factor Authentication, Deployment, Online/Offline Status, Multi-Monitor support, File Transfer/Sharing, Remote Print, Background Access, Ad Hoc Support. (Official pricing page lists these features but does not display public list prices in HTML.) |
| Central Base w/ Security | Not published on official pricing page | Adds security-related functionality: LogMeIn Antivirus (powered by Bitdefender), Antivirus Management, Patch/Windows Updates, Patch Management (listed as add-ons on the official page). |
| Central Base w/ Automation | Not published on official pricing page | Adds automation features: One2Many automated task management, Remote Execution, Advanced Scripting, Self-Healing & Proactive Alerts. |
| Central Base w/ Insight | Not published on official pricing page | Adds insight/analytics features: Asset Management, Computer Audit & Inventory, Dashboard & Reporting, Event logs/analytics. |
| Add-ons (listed separately) | Not published on official pricing page | Additional purchasable features referenced on the official page: Patch Management, Windows Updates, Application Updates, Premium Customer Support, LogMeIn Antivirus. For packages above 250 computers the page directs customers to contact sales. |
Notes:
- The official LogMeIn Central pricing page (LogMeIn / GoTo) presents product tiers and lists features and add-ons but does not render explicit price amounts in the accessible HTML content retrieved during this research; purchase/configuration is handled via the vendor "Buy Now" flow or by contacting sales. See vendor pricing page for Central.
Seller details
GoTo Group, Inc.
Boston, MA, USA
2003
Private
https://www.goto.com/
https://x.com/goto
https://www.linkedin.com/company/goto/
