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Salesforce Heroku

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$5 per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Retail and wholesale
  2. Arts, entertainment, and recreation
  3. Real estate and property management

What is Salesforce Heroku

Salesforce Heroku is a cloud platform-as-a-service used to build, run, and scale web applications and APIs without managing underlying servers. It targets software teams that want a managed deployment workflow for common languages and frameworks, with add-ons for data stores, messaging, and observability. Heroku emphasizes a standardized app model (dynos, buildpacks, and a managed runtime) and integrates with Salesforce identity and data services for organizations using the Salesforce ecosystem.

pros

Managed app runtime and scaling

Heroku abstracts infrastructure operations through a managed runtime, process model (dynos), and routing layer. Teams can scale horizontally and adjust resource tiers without designing their own orchestration stack. This reduces operational overhead for typical web apps and API services compared with self-managed virtual machines or container clusters.

Broad language and framework support

Heroku supports multiple languages via buildpacks and a consistent deployment model across stacks. This helps teams standardize CI/CD patterns across heterogeneous applications. It is commonly used for rapid delivery of web apps, background workers, and REST/GraphQL APIs.

Ecosystem of managed add-ons

Heroku provides an add-on marketplace for databases, caching, queues, logging, monitoring, and other services. Add-ons can be provisioned and attached to apps with centralized billing and configuration. This can shorten time-to-production compared with assembling and integrating separate third-party services independently.

cons

Cost can rise at scale

Pricing is typically higher than infrastructure-first approaches when applications require many dynos, high availability tiers, or large managed data services. Costs can increase further when multiple add-ons are required for production-grade observability and reliability. Organizations often need careful capacity planning to avoid unexpected spend.

Less control over infrastructure

Heroku’s managed model limits low-level control over networking, runtime customization, and host configuration. Workloads that require specialized system dependencies, custom networking topologies, or fine-grained tuning may not fit well. Some teams outgrow the abstraction and move to more configurable platforms.

Platform constraints and portability

Applications are shaped by Heroku’s conventions (buildpacks, dyno process types, ephemeral filesystem, and platform-specific operational patterns). While these conventions simplify operations, they can create migration work if an organization later standardizes on different deployment primitives. Vendor-specific add-ons can also increase switching effort if equivalents are not available elsewhere.

Plan & Pricing

Plan Price Key features & notes
Eco $5 per month 0.5 GB RAM, sleeps after 30 minutes of inactivity; Eco plan provides a shared pool of 1,000 dyno hours per month (flat fee), personal accounts only.
Basic $7 per dyno/month 0.5 GB RAM, always-on, free SSL, up to 10 process types; renamed from Hobby.
Standard-1X $25 per dyno/month 0.5 GB RAM, app metrics & alerts, preboot/zero-downtime deploys, simple horizontal scaling.
Standard-2X $50 per dyno/month 1 GB RAM, same Standard features, 2x capacity of 1X.
Performance-M $250 per dyno/month 2.5 GB RAM, dedicated compute, autoscaling, for high-traffic apps.
Performance-L $500 per dyno/month 14 GB RAM (or 30 GB for Performance-L-RAM variant at same price), dedicated compute, autoscaling.
Performance-XL $750 per dyno/month 62 GB RAM, dedicated compute, autoscaling.
Performance-2XL $1,500 per dyno/month 126 GB RAM, highest-performance option.
Private-S / Private-M / Private-L / Private-XL / Private-2XL $125 / $250 / $500 / $750 / $1,500 per dyno/month Private (network-isolated) variants of Performance dynos; Private Space required.
Shield-S / Shield-M / Shield-L / Shield-XL / Shield-2XL $150 / $300 / $600 / $900 / $1,800 per dyno/month Shield tiers for high-compliance workloads (HIPAA/PCI), Private Space required; includes Shield-level security features.

Notes: Pricing page lists dyno prices per month and supporting feature bullets per tier; additional services (Heroku Postgres, Redis, Heroku AI, add-ons) have separate pricing on the official Heroku pricing pages and Elements Marketplace.

Seller details

Salesforce, Inc.
San Francisco, CA, USA
1999
Public
https://www.salesforce.com/
https://x.com/salesforce
https://www.linkedin.com/company/salesforce/

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